Scans are not started and get stuck at Export Requested status

Incident Report for Greenbone Cloud Services

Resolved

This incident has been resolved.

Posted Nov 06, 2024 - 08:28 CET

Monitoring

The root cause has been solved, but there may still be some delay in scan startup. We are monitoring the situation closely.

Posted Nov 05, 2024 - 13:25 CET

Identified

The incident was identified by our service provider, and a fix has been implemented.

Posted Nov 05, 2024 - 13:01 CET

Update

We've identified the cause of this incident in our Cloud Infrastructure and will proceed to solve the issues together with our service provider.

Posted Nov 05, 2024 - 09:59 CET

Investigating

We are currently investigating this issue.

Posted Nov 04, 2024 - 17:58 CET

This incident affected: Feature (Internal Scanning, External Scanning).